I have the same problem this morning. in Email 23 hours ago; NTLWORLD email Account hacked and I am locked out in Email yesterday; Just updated my VM email log in details & now logging in via secondary email. 2) - mail is accessible using Apple mail. The password change will only affect the specific email address that you are signed into. changing the password changes the account login password. On the right side select other users. Thanks. When I try to log in it comes back with unable to authorise change password, tried that same result. Help!! My settings are. Last click on the Backup button and successfully perform the conversion. As of Feb 7th I've been unable to access my ntlword. That will still take you to. com:dhtyG15793Wj" It is important to keep the colon : and the spaces before that piece of text exactly as per the original line of text in step 1). I could access this account a couple of weeks ago. The problems appear to have started shortly before 6pm last night, according to. virginmedia. com email account. . NTLWORLD. Just updated my VM email log in details & now logging in via secondary email. Re: cant connect to email on 08-12-2021 10:02 Hi dazseaton, thank you for reaching out to us in our community and welcome back, sorry to hear you haven't been able to access your Emails, I have had a look at things our end and can see you have spoken to us in regards to this and a Ticket has been raised, we do advised anything up to 10 Days. Then click on the " Account settings " tab and then the " Account details " tab. Choose the appropriate File Naming option. Working fine here. in Email a. Is there a way of getting a notification sound when an e mail arrives in the inbox. However, VM continues to support the existing email accounts of VM broadband customers. com website but now this is no longer possible (for the past week or so). Maxatoria Posts: 17,980. Email Password reset and Data Protection in Email yesterday; Outlook & Cannot connect to IMAP email server in Email yesterday; NTL email still live - I cant access it or shut it down in Email Monday; email account locked in Email Monday; Can’t access ntlworld email account in Email SundayWhen you click on the purple "Change email address box" and it takes you back to the screen you started they are expecting you to click on the "Edit" to the right of your email address. macbook pro (MacOS Ventura 13. Please enter the email address you used when opening a Virgin Media account, or the username you created when registering for My Virgin Media. . We would like to show you a description here but the site won’t allow us. I can log into webmail and can send and receive but can't connect from Outlook, iphone mail or any other remote devices. Why can’t I log into my Ntlworld email? Re: Can’t login to ntlworld email If the address in question is not the primary one for the account try: go to My Virgin Media > My Profile > Manage accounts. Now you need to sign into the MY Virgin Media Account for that secondary email address. I would greatly appreciate any help you can provide in urgently removing our old email accounts. To do this they can either: call Virgin Media. com email. I can neither send or receive emails. ntlworld. 08-08-2023 16:43 - edited 08-08-2023 17:10. Sign In to My Virgin Media, a. Click the “Accounts and Import” or “Accounts” tab. 07-11-2022 14:55 - edited 07-11-2022 14:55. Locked ntlworld email address in Email Saturday; Mailbox Unavailable in Email Thursday; Locked out of my ntlworld account AGAIN! in Email Wednesday; Locked out of ntlworld email - help needed ! in Email Tuesday; Can some kind person please allow me into my ntlworld email account. Reply. I can’t log into Virgin Media, because it doesn’t recognise the email address. I get asked for my Virgin account number, area. I would be happy to take a further look into this for you but would need to confirm a few details via private message, please look out for my message and we can get started. 3) Type cmd into the Windows 10 or 11 search bar, press Enter and then open the Command Prompt app. Log in to your Virgin Media Business Mobile Account. com. com provides IMAP access to your Ntlworld. QuickStart, set up and connections. virginmedia. 0 Kudos Reply. The default address was switched - independently of me - to an old virginmedia. I currently use Gmail to access them but I. Sometimes, some emails are missed and can stay active for longer periods of time, but there is always the risk of a "cleanup" by our systems. Issue is now sorted. If you're looking to access your TV, broadband and phone account including your email, sign in here. Select the one you need to delete and click on “View/change” on the right hand side. My Ntlworld email is still in use and they have the password to the account, I haven't been customers of VM for a few years, but my ntlworld email account wasn't deleted/deactivated. So I've been doing some further digging. com email address with outlook is still not working. * Call costs may vary. My problem is that I cant log in to my virgin media using my wifes email (@ntlworld. Email us at consumer. CoenobyOptions. What’s. com email has been hacked and I'm no longer with Virgin Media & can't login in Email Friday; Need help with VM email client, for Family emails, on Firefox. Deleted ntlworld email account still live in Email 2 weeks ago; I need help with email settings in Email 2 weeks ago; Top. However, I deleted all my e-mails. it requires I login with the main ntlworld address i used to setup the other emails many years ago. During the past 4/5 days, we have been receiving emails (including the usual one regarding hacking your pc, we've watched you enjoy adult sites, we have your email and password etc), and also texts, where 'hacker' has been trying to reset passwords etc from various sites & apps. 1) I can't log in to the ntlworld. com email address to different Virgin account. 1 ACCEPTED SOLUTION. Click the Add button, and select the mail option. You can do that by signing into the "My Virgin Media" account for that email address: Sign into the "My Virgin Media" account for that email address from this link using that ntlworld email address and existing password. I want to close the account, which I believe is an orphan and unsupported. Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. ntlworld. Incoming and outgoing servers have changed to virgin and look correct. So I followed the instructions after logging into my virgin media account -> Account Settings -> Virgin Media Mail Settings -> Generate New App Password. emails no longer being received. On the 19/6/23 my historical emails disappeared from my ntlworld. three days ago my Ntlworld. I am unable to sign into Virgin Media using my ntlworld details. VM have changed the way you reset the password on secondary accounts. virginmedia. You can simply delete those emails and move on with no worries. I was oblivious to the 90-day rule for keeping my email account running (which happened to be @NTLWorld rather than @VM) and in fact the account kept working for about 10 months until the end. com :Y54kpX5g: curl -v smtps://smtp. The first thing to do is to try using that password to sign into your ntlworld account using the Virgin Media Webmail service on the VM website. I'm not massively technical so I am stumped on this. Suddenly it is telling me it needs verification for account. My dad cancelled his virgin account when he moved in with us 6 years ago but has continued to use his ntlworld email account on his ipad. Virgin Media. . If you find yourself unable to log into your email account, please perform a full virus scan on all. He has lost all paper record of his password. If you are facing the Virgin Media email not working error, you can try a couple of fixes, and here are a couple of them!Despite having a previous (recent) email saying I needed to set an app password for this email account to access it. That is all there is to it. Create a password that's a brand new and secure and has never been used on this account before. For help with your TV or Phone and for Broadband Technical Support: Call Product Support/Faults on 151 from your Virgin Media Phone. on 17-08-2022 19:35. on 26-11-2022 08:40. So we can investigate this further for you I've dropped you a PM. Select Allow in the pop-up. curl -v smtps://smtp. . Since we send this one-time passcode to an email address, for security reasons we need to send it to a non-Virgin Media email address. Each email address now has its own My VM account Secondary accounts changes now have to be made via the My Virgin Media account for the secondary email. Having said that last night for some peculiar reason I had to change the incoming server settings on my wife's phone to have server "imap. Virgin Media; My Virgin Media; Shop;. “No password provided for Ntlworld” go to nail settings and enter a PW. Click on Update Settings > Account Details > scroll down to password and select Edit. " - using pop3. Log onto incoming mail server (POP3): The operation timed out waiting for a response from the receiving (POP) server. com account. com not the normal VM login (which the email button no longer works for and quick link has gone entirely), and each email account now needs its own. Virgin Media users have had a torrid start to the week with the firm's email service going offline. We couldn't reset your password. Forgot your email address ? If you’re not using your own device, read our help on private browsing before you sign in. 18-01-2021. This will take you to your Virgin Media web mail inbox. Watch out for the purple envelope. My dad cancelled his virgin account when he moved in with us 6 years ago but has continued to use his ntlworld email account on his ipad. Secondary accounts changes now have to be made via the My Virgin Media account for the secondary email. ntlworld. com login using a third party (Yahoo username (email address)). com. BT ID or Email address. Once I'm in my account I used to be able to access my ntlworld. The first thing to do is change the password for the Ntlworld email address concerned. Kind regards, Chris. @blueyonder. My ntlworld. All forum topics; Previous topic; Next topic; 1 REPLY 1. 0 Kudos Reply. Username: emailaddress@ntlworld. on 02-07-2023 20:26. uk. . I have an old ntlworld. How to manage my email account | Virgin Media HelpTake us with you in four easy steps. Contacted Virgin by phone and got it unblocked. Scroll down that page and you will see a place to edit the password. Sign into the. Forgotten your login details? Keep me signed in. Go to My Virgin Media and select Sign in; Enter your My Virgin Media username; Enter your My Virgin Media password; Once you’ve signed in, head to Quick links at the bottom of. virginmedia. Message says NTL World settings out of date, I dont have virgin account anymore therefore cannot change password, this is an email account I have used for many years from day one, accepted loss of emails after 90 days when no longer virgin customer but have continued to use this email address. Log-in. We strongly recommend you use a. My ntlworld address and mail box still working fine. com email account no longer works and I cannot find any link to log back in. My Virgin Media, making managing your account easier with all your information in one place. @slicendice73 The email account is in a 'limbo' state which suggests that it has been partially deleted. So to be clear, you are a current VM broadband customer, you also have a valid my. Any help would be appreciated. Provided you know the existing password you can to sign into the My Virgin. Change your browser. CoenobySo, the issues are. in Email an hour ago; Need to choose 3rd party email address to login in Email 8 hours ago; ntlworld. com email address that has been hacked and need to close it down. Then click on the " Account settings " tab and then the " Account details " tab. com Outgoing Server: smtp. Following all the advice removing the account it won’t let you re add it back in. Then, open the Settings panel and go to the General Settings section. I used to be able to access my ntlworld email by logging in through the mail2. . Thank you. My partner uses an ntlworld email address which has worked correctly for years on her iphone. BT ID or Email address. com. Issue is: my (elderly) sister-in-law has had ntlworld email for many years, no problems. Incoming Server - IMAP. I had access to it on my phone via generating an - 5432083. 0 Kudos Reply. Thanks for coming back to us CJW1957. virgin. The primary has been hacked and I was advised to change the password. If one of the accounts was in someone-else's name it would not be possible to switch the Ntlworld address over. My old ntlworld. uk. My email on iPhone 11 will send but not receive. gov. @iqbalq wrote: Hi all. i just want to access my original ntlworld email account via outlook. Ive been also having problems with ntl accounts. BT ID or Email address. Here are some steps you can try to fix the issue: Ensure Windows 10 is up-to-date (Start > Settings > Update & security > Check for updates). Second ntlworld email problems JaneG1. com automatically for you. hi Megan i have taken screenshots i'm trying to login with the primary email, i'm not sure if i'm using the right password because even though this email address works in my client its stored in the clients password manager. com address. com email address. this is now left me in a vulnerable position where I’ve been hacked and compromised on certain. Those are classic signs that the email account is in the process of being deleted. The immediate answer to that is if that email account is not linked to a live Virgin Media broadband account you. So that part should now say something like " youremailaddy@ntlworld. 993. com email address. We still have a virgin media account but changed the contact email. Get the latest on customer exclusives and sort out admin with ease. As I mentioned she can't log into My Virgin Media or add her email address to her new phone because it did not accept her password and when I tried to retrieve/change the password i got a message saying that her email address is invalid. This does not alter the underlying VM email address, just the way you sign into the My VM account for the email address concerned and to VM webmail. That will take you to the relevant "My Virgin Media" account for that email address. Working fine here too. I wonder if this is the problem? please can you help me to secure my email. Access your bills, diagnose faults and manage. When someone sends mail to an ntlworld address, it goes to the ntlworld mailbox represented by the address. com account JA: Are you logged into your email account on any other devices? Customer: Yes JA: Do you have security questions or a phone number on file to help reset your password? Customer: Yes JA: Anything else you want the Email Expert to know before I connect you? Customer: NoSecondary accounts changes now have to be made via the My Virgin Media account for the secondary email. ntlworld. . We have followed the whole process, try to put the. We're very sorry to hear of the email address issues and the concern this has caused, we're eager to get this looked into further for you and. This will be the address that VM will send the Verification code to reset your Ntlworld account. It won’t cost you anything to send messages to 7726 and it means we can investigate the sender. changing the password changes the account login password. While you are on that page, make sure you set up a Password Recovery Question. Sign in to My Virgin Media, go to My Profile and/or Manage Accounts depending on whether the account concerned is your primary account or an additional one. I have Gmail too but I don't use it much. I need access to the @ntlworld email as it is associated with a lot of other accounts but if I lose access to the @ntlworld email I will lose access to a lot of other accounts. If your household is with both Virgin Media and O2 and you have Volt benefits and you’ve forgotten the username or password for your My O2 account, follow the ‘Forgotten your username or password’ steps on the My O2 sign in page. Type the email address of your virginmedia account, then click “Next Step”. And I don’t get access to my emails anymore and most of them are. I believe that she needs a new/valid password linked to her ntlworld email address so. Forum Member. com:dhtyG15793Wj" It is important to. Options. My main reason was that it was getting loads of spam and I wanted to start with a clean [email protected] secondary address I set up years ago but never used. Solved: I've had an ntlworld. com email address with outlook is still not - 5348769 Browse Virgin Media Virgin Media Community To confirm I log into my virgin media account with my yahoo email address. 2 weeks ago. Scroll down that page and you will see a place to edit the password. Kind regards, Chris. champions@theguardian. com email address. ntlworld messages are. Sign into your Virgin Media Mail, view and pay your bills, or set up a Direct Debit. Thanks for that. com Your Name: Joe Bloggs Email Address: [email protected] User Name: joe. com, @blueyonder. In response to jg60. Go to Gmail and select the cog icon in the upper right corner and select "Settings. To add an account, select Add Account , select a suggested account from the dropdown menu or enter a different email address, and select Continue. com account has suddenly stopped working. Dad has no idea what his password is!On the View tab, select View settings. Sign into the account. Networking and WiFi. co. That change means that when you reset a VM email password you now have to generate an app specific password to use instead or your webmail password when accessing that email address via any third party email apps or clients on all your devices. You will need to change your sign in email address to a non Virgin Media email address. I have the same problem this morning. uk and @virgin. The email address has been linked to a long-standing and active Virgin account so should not have been orphaned. It's been over 24 hours now, but when I check. Verify the e-mail address in your account properties. This worked and gave me a new auto generated password which works fine with my gmail email app. You can get to that section by clicking on the Account settings tab and then the Account details tab. com e mail address. com. During all that time he read/wrote emails on his mobile telephon. Next, from the File menu select New > Mail Account, then enter the email settings outlined below. We would like to show you a description here but the site won’t allow us. If prompted, enter your password for the account and select Done. The server port should be 993. JaneG1. How can I do this? - 5299558. com emails. This does not change the underlying Ntlworld email address, only the way you sign into it via the My Virgin Media account or via VM webmail. NTLWorld email access. Steps to Backup Virgin Media Webmail Emails. So even though i am already logged in to my Virgin email with my original xxx. Tech Support is open 24/7 on the numbers below. I've noticed today that no ntlworld emails are coming through now on my mobile. I don't use webmail but my Ntlworld account is still set up and active on Thunderbird. Thanks. As I've read on here it seems to be a bit of an issue but I can't access one of my ntlworld accounts and I can't get past the reset password stage. If you change the password for the account in My Virgin Media > Account settings > Account details you will not be able to use the new password to access the account via an email client. '. Virgin media do not operate in my area so I am no longer a customer. @ntlworld. Once you have specified the non VM email account to use to sign into your Ntlworld address, VM will then send a verification email to that non VM account. virgin. blueyonder. If they are still there how do I see them and change password from the master account login? Update Settings> Account Details and then click on the link that says 'Manage other My VirginMedia Accounts'. Go to solution. VM say they have made that change to improve the security of VM email accounts. in Email Friday; Can't logon to Virginmedia mail from any remote client devices in Email a week ago; Blueyonder email account hacked and needs to be deleted in Email. Frequently your email login name is a letter followed followed by a bunch of numbers. That email account doesn't seem to exist anymore. This may be someone else trying to break into your accounts. @blueyonder. My mother is a VM customer with an Ntlworld email address. I went through steps 1 and 2 on this page, but when I select the link in step 3 it sends me back to the webpage "You Virgin. Also, just to note. on 12-01-2023 17:29. I'm here to help. According to Down Detector, the problems started at about 06:45 BST, and are affecting customers. . not my email account password. in Email Thursday; NTLWORLD unavailable on Outlook in Email a week agoCheck your email from anywhere in the world. If you find yourself unable to log into your email account,. Log onto incoming mail server (IMAP): The connection to the server failed. If you want to know more, the updated sections are 6. Password Show. Enter the Ntlworld. The advice I offer is my own and does not represent Samsung’s position. Networking and WiFi. Sign into your Gmail account. We're making a variety of pay TV channels and on-demand programming. co. Tuning in Options. It just stopped receiving emails on Friday and I’ve only just worked out that I can’t get in it at all and it appears to be gone. As it is a deleted VM broadband account we can't log into the email to request a forgotten password either. Get the latest on customer exclusives and sort out admin with ease. My old ntlworld account has been hacked. If you want to access the email account via an email client you need to follow the instructions to create an app password to use in the email client along with the Ntlworld email address concerned as. " The fact th. create a new post here using their own forum account; remind them not to post any personal information in their post. My Facebook account was hacked yesterday using my ntlworld email address. Try that and see how it goes. Coenoby Email accounts locked, mailbox unable, unable to access email account, malware letter. Just so some may see this, it seems mine works better for my second account if I log in from mail. I have left my primary NTLWorld email pretty much untouched for years now, - 5275502. on 28-04-2023 19:30. com. Hello chrisgallagher. Options. com email address. I recently reset my computer and the auto login to my ntlworld. We would like to show you a description here but the site won’t allow us. Stupidly, our old Ntlworld account which is somewhat inactive had. They aren't. Just updated my VM email log in details & now logging in via secondary email. That suggests that ntlworld email account was set up under a previous VM broadband account, Does that ntlworld address show up on your current My Virgin Media Account under "Manage other Virgin Media Accounts". I tried accessing it via the virginmedia website, but I get webpage with the title "Your Virgin Media account is currently unavailable". After that enter the credential ( Email Address and Password), IMAP Host, Port Number. on 07-09-2023 16:04. Options. Virgin Media has apologised after an upgrade left some customers unable to access their email accounts – with a few saying they've been struggling to read their messages for over a week. com. Choose Saving option like Email Application/File Format. Access your bills, diagnose faults and manage your package. I am receiving Ntlworld email (IMAP) on my desktop in Thunderbird but not in either of my two android devices (O2, Gmail app, IMAP) since August 4th 2023. However, there is another complication. Yes I am a current Virginmedia customer and yes, the account that I can't access is listed in My Virg. com Account with Your Email Program Using IMAP. So i need someone to migrate just the email account to my new account. So i need someone to migrate just the email account to my new account. Id be grateful for any further adviceOnce you have specified the non VM email account to use to sign into your Ntlworld address, VM will then send a verification email to that non VM account. You can plop them in separate folders if you want but that way you don't need to set email clients to login to various different servers. I have changed the passwords and email addresses for most of accounts associated with this email but I can't access the email itself because the password has been changed and the forget password option doesn't work for ntlworld addresses. The account works fine on the email app on my phone and I can still send and received emails, but unable to log in via the website. Phone: iPhone 13 / iOS 15. If you look in the top right hand corner of the email page you will see your email address, click on this and you will see "this account is managed by ntlworld. Search. virginmedia. I have attempted to speak to an agent via chat and gotten no. Having recently activated a Windows 10 update, I can no longer receive or send any emails using my, original, ntlworld. On the rare occasion the email takes longer than 90 days. Around 85% of those were from customers struggling to access emails, while the remaining amount had no broadband or any services at. We would like to show you a description here but the site won’t allow us. If this is your ISP or your e-mail provider you would not be asked to do this (unless they made some sort of change - so you need to contact them safely to see what is happening). net or virginmedia email accounts. To recover your email address we need your account number, area reference and date of birth. 0. From a desktop or laptop device connected to the same Wi-Fi network as the iPhone open a Command Shell in Window or otherwise a Terminal. gourmetsociety. * Call costs may vary. I cannot seem to put in the correct password - it just isn’t accepting it and there is no way to reset password. I am unable to log into my ntlworld email account. in Email Tuesday; NTLWORLD unavailable on Outlook in Email Monday; all my . The only way it would go to the Outlook. com. Secondary accounts changes now have to be made via the My Virgin Media account for the secondary email. Help > Create new Email address >. My grandfather has a NTLWorld email account and has had this for a few years. My main email address is ntlworld. com password. net email users. Try that and see how it goes. iphone (iOS 16. the ntlworld email doesn’t now appear as an option anywhere. This help content & information General Help Center experience.